Resort hotel with a lit pool at dusk

Solutions / Hotels & Hospitality

Hotels That Report Problems Before Guests Do

Hundreds of guest rooms, each with its own supply lines, water heater connection, and thermostat — and nobody watching most of them most of the time. Gostly puts a sensor where problems start and meters where money goes, so leaks, waste, and failures surface before a guest calls the front desk.

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The Challenge

Where Hotels Lose Money

Most of the cost comes from guest rooms and back-of-house spaces that nobody sees every day.

Water Damage From Guest Rooms
A failed supply line or toilet can run for hours before anyone notices — and soak the rooms below, taking them out of inventory. Water damage is one of the most common and costly property claims.
Conditioning Empty Rooms
Unsold and out-of-order rooms are heated and cooled around the clock whether anyone is in them or not.
Utility Costs Nobody Can Explain
One property's energy and water per occupied room runs well above another's, and a monthly bill can't say whether it's the equipment, the schedule, or a leak.
Guests Find It First
No hot water, a warm walk-in, a musty room — today these are discovered through a complaint, a bad review, or a work order that arrives too late.

How Gostly Helps

One Platform Across Every Property

Sensors in the rooms that fail, meters on the lines that cost, and occupancy where it changes how you staff.

Sensors
Leak Alerts in Every Room
Small wireless sensors under sinks, toilets, and water heaters alert engineering the minute water appears — tied to the exact room and floor.
Sensors
Empty Room Watch
Temperature and humidity in unsold and out-of-order rooms, so freezing pipes and mold conditions are caught before the room goes back on sale.
Meters
Energy & Water per Occupied Room
Electricity, gas, and water by building, floor, or wing, tied to occupancy — and an early warning when one floor's use jumps.
Meters
Hot Water & Central Plant
Boiler gas use and domestic hot-water temperatures on a continuous record — comfort for guests, and data for your water management program.
Space Utilization
Amenity & Common-Area Use
Lobby traffic and pool, gym, restaurant, and meeting-room occupancy by hour — for staffing, cleaning, and planning the next renovation.
Meters
Portfolio Comparisons
Energy and water per occupied room compared across every property you manage, so outliers stand out.

What We Watch, Space by Space

A typical starting kit covers the rooms where a failure is most expensive.

Guest Rooms
  • Leak sensors at toilets, sinks, and in-room water heaters
  • Temperature and humidity in unsold or out-of-order rooms
  • Energy and water by floor or wing
  • Balcony and corridor doors left open
Back of House
  • Walk-in cooler and freezer temperatures in kitchens
  • Kitchen and laundry gas, water, and power
  • Boiler rooms and water heaters — leaks, temperature, power loss
  • Riser, roof drain, and mechanical room leak detection
Amenities & Common Areas
  • Lobby and entrance traffic by hour
  • Pool, gym, restaurant, and meeting-room occupancy
  • Garage and parking entrance counts
  • Common-area air quality and comfort

Why Now

What's Pushing Hotels to Measure

Insurance, regulation, and brand standards are all moving in the same direction.

Insurance & Water Losses
Carriers increasingly ask about automatic leak detection, and some reward it. An alert log shows exactly when a leak was caught and how fast it was stopped.
Building Performance Standards
Laws like New York City's Local Law 97 and Washington, DC's BEPS cover large hotels. Metering shows where you stand before the penalties do.
Water Management Programs
ASHRAE Standard 188 and CDC guidance call for water management programs in large buildings. Continuous hot-water temperature records make them easier to run and document.
Brand Standards & Reviews
Flagged and franchised hotels are audited against brand standards, and guests review every stay. Catching comfort and hot-water problems first protects both.

Built On

The Features Behind This Solution

Protect Every Room, Starting With One Property

Tell us how many rooms you manage and where your last few water claims started. We'll suggest a starting kit you can install yourself.

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