Resort hotel with a lit pool at dusk

Solutions / Hospitality & Multi-Unit

Hotels and Multi-Unit Buildings That Report Problems First

Hundreds of rooms and units, each with its own water heater, supply lines, and thermostat — and nobody watching most of them most of the time. Gostly puts a sensor where problems start and meters where money goes, so leaks, waste, and failures surface before a guest or resident calls.

The Challenge

Where Hospitality and Residential Buildings Lose Money

Most of the cost comes from inside units and back-of-house spaces that nobody sees every day.

Water Damage From Inside Units
A failed supply line or water heater can run for hours before anyone notices — and soak the units below. Water damage is one of the most common and costly property claims.
Conditioning Empty Rooms
Rooms and vacant units are heated and cooled around the clock whether anyone is in them or not.
Utility Costs You Can't Recover
Master-metered buildings split water and energy by square footage or head count, which is hard to defend and rewards nobody for conserving.
Guests and Residents Find It First
No hot water, a warm walk-in, a musty vacant unit — today these are discovered through a complaint, a bad review, or a work order that arrives too late.

How Gostly Helps

One Platform Across Every Property

Sensors in the rooms that fail, meters on the lines that cost, and occupancy where it changes how you staff.

Sensors
Leak Alerts in Every Unit
Small wireless sensors under sinks, toilets, water heaters, and washers alert maintenance the minute water appears — tied to the exact unit and floor.
Sensors
Vacant Unit Watch
Temperature and humidity in unoccupied rooms and units, so freezing pipes and mold conditions are caught between turnovers.
Meters
Per-Unit Submetering
Water and electricity measured by unit or floor, for fair cost recovery and early warning when one unit's use jumps.
Meters
Hot Water & Central Plant
Boiler gas use and domestic hot-water temperatures on a continuous record — comfort for guests, and data for your water management program.
Space Utilization
Amenity & Common-Area Use
Lobby traffic and pool, gym, lounge, and co-working occupancy by hour — for staffing, cleaning, and planning the next renovation.
Meters
Portfolio Comparisons
Water and energy per occupied room or per unit, compared across every property you manage, so outliers stand out.

What We Watch, Space by Space

A typical starting kit covers the rooms where a failure is most expensive.

Guest Rooms & Units
  • Leak sensors at water heaters, toilets, sinks, and washers
  • Temperature and humidity in vacant or unsold rooms
  • Per-unit water and electricity submetering
  • Doors left open to balconies and corridors
Back of House
  • Walk-in cooler and freezer temperatures in kitchens
  • Kitchen and laundry gas, water, and power
  • Boiler rooms and water heaters — leaks, temperature, power loss
  • Riser, roof drain, and mechanical room leak detection
Amenities & Common Areas
  • Lobby and entrance traffic by hour
  • Pool, gym, lounge, and co-working occupancy
  • Garage and parking entrance counts
  • Common-area air quality and comfort

Why Now

What's Pushing Properties to Measure

Insurance, regulation, and residents' expectations are all moving in the same direction.

Insurance & Water Losses
Carriers increasingly ask about automatic leak detection, and some reward it. An alert log shows exactly when a leak was caught and how fast it was stopped.
Building Performance Standards
Laws like New York City's Local Law 97 and Washington, DC's BEPS cover large hotels and multifamily buildings. Metering shows where you stand before the penalties do.
Water Management Programs
ASHRAE Standard 188 and CDC guidance call for water management programs in large buildings. Continuous hot-water temperature records make them easier to run and document.
Fair, Measured Billing
Measured per-unit billing is easier to defend than ratio-based allocation, and residents who see their own use tend to use less.

Protect Every Unit, Starting With One Property

Tell us how many rooms or units you manage and where your last few water claims started. We'll suggest a starting kit you can install yourself.